Details required : characters remaining Cancel Submit 1 person found this reply helpful. Having same experience, starting this morning. Seems to work OK if Outlook is started in safe mode as explained in original answer above.

Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. I have subscribed to and as part of that now use the Office suite. Unfortunately Outlook crashes every time I try to open an email. What can I do to rectify this? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Daniel Jackson. Hi, I would require additional information for further assistance: 1 Is this issue experienced only when you open a specific email?

Is there any attachment in the email? If the issue reappears again, it will help you to determine which add-in is causing this issue. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Daniel Jackson's post on April 27, An out-of-date antivirus program may sometimes cause errors when you try to start Outlook as there may be compatibility issues between your antivirus program and Outlook.

Sometimes, the issue may be because a file that you are trying to open has been infected with a virus and your antivirus program has been unable to remove it. In these instances, the best option is to update your Anti-virus software. Please note that turning-off your Anti-virus software to troubleshoot Outlook errors should always be the last resort as it can always leave your system vulnerable to multiple threats.

You could create a new profile in Outlook when faced with ''not responding errors'' A new profile is also advised when you upgrade to a newer version of Outlook. Follow the steps below on how to create a new profile for Outlook. Your Outlook mailbox has a limited size and to stop it from filling up with content and possibly creating problems, you should archive old items by doing the following:.

Click the Archive this folder and all subfolders option, and select the folder you want to archive. Besides the Archive items older than an option, enter a date you want. Select the Include items with the "Do not Auto Archive" checkbox and click ok.

Whenever Outlook abruptly and endlessly close whenever it is opened, this indicates a possible conflict with Outlook and other applications, a corrupt file within outlook, or that the application has been wrongly set-up. You could attempt to rectify the errors by trying the following actions below:. Some programs running in the background of your computer may conflict with Outlook and cause it to crash.

You could try restarting your computer and then reopening Outlook to see if it runs correctly. Rectify issues caused by interference of Add-ins.

Add-Ins that improve user-experience may sometimes create problems due to incompatibility issues. Next, clear all the checkboxes in the list and then click on the OK button to save your settings. Restart Outlook to confirm if the issue has been resolved.

If Outlook keeps crashing, you can run the Outlook Diagnostics Tool to scan and fix common issues related to Outlook. Download the Outlook Diagnostics Tool from Microsoft's official website and run it. Launch it and it will automatically scan and attempt to fix the issues.

There could also be other reasons that cause such errors to be displayed such as synchronization issues between the OST and associated Exchange mailbox or multiple users in a networked environment trying to access the same OST file. To resolve the issue, follow the steps below:. Select such processes and hit the "End Task" button one at a time. Microsoft Office is configured by default to block external content—such as images and linked media.

For this reason, problems may arise if Outlook downloads some external content that is not required. To prevent Outlook from downloading external contents, you should do the following:.

Select options and then click the Trust Center option. Your Outlook mailbox can get considerably large if you send and receive a lot of emails.

This becomes a problem as the larger the mailbox becomes, the longer it takes for Outlook to process it which invariably increases the possibility of errors. To reduce the size of your mailbox, run the Mailbox Cleanup tool:.

Select the following folders: View Mailbox Size, Find items older than, View deleted items size and Empty deleted items. AppData folder is being redirected to a network location. Outlook has numerous app data to perform different types of operations and if your network connections are sluggish, Outlook has to wait for reading and write operations to the AppData directory to finish.

To stop this from happening you should disable the redirection of the App Data directory. Type regedit. In Registry Editor, locate and then click the following sub-key:. Locate and then double-click the following value: AppData. The outlook is dealing with a large or long process.

Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical.

Not enough information. Not enough pictures. Any additional feedback? Submit feedback.

 
 

Microsoft outlook 2013 freezes free

 

Free Standard Professional Premium. Also, find some troubleshooting steps to fix the issue, and check out how an Outlook repair software can help. Imagine a scenario when without receiving any error or message notification, you find Outlook stuck on processing , loading profile screen.

The error may look similar to:. NOTE: Wait for some time and see if the problem is resolved. If not, make sure to install the latest Windows and Office updates. If the problem still persists, troubleshoot it by using the solutions given below. NOTE: Outlook. Now check if you can open Outlook, if yes, follow these steps to disable Outlook presence feature :. If you find Outlook stuck on loading profile even in safe mode , proceed with the following step.

Outlook may freeze or hang at loading screen due to faulty add-ins. To start Outlook in safe mode and disable add-ins, follow these steps:. The Choose Profile dialog box is displayed. Accept the default Outlook settings and choose OK. If you can open Outlook in safe mode, try disabling add-ins one-by-one and check if it resolves the issue. The steps to disable add-ins are listed below:. Refer this link to know the process of creating a new profile in Outlook. Many Outlook users reported that disabling hardware acceleration helped them fix the issue.

To do so, follow these steps:. Following the given steps:. NOTE: You will need administrator privileges or permission to run chkdsk command. If the ScanPST. Once you have downloaded, installed and launched the software, it helps fix the. Hopefully, the troubleshooting steps covered in this post will help you resolve Outlook stuck on loading profile error.

All the manual solutions work impressively up to a certain extent, but you may face these challenges:. You can overcome these challenges by using Stellar Repair for Outlook software. The Outlook recovery software can help repair PST file in three simple steps, without technical assistance and data loss risk. Also, repairing the. Outlook Not Responding?

Outlook Error:0xa? Outlook Search Problems? Honestly, I have easier solution : Before running Outlook, just switch off Internet …. After following your instructions, my Outlook is free from stuck loading profile screen problem.

Now, I can see all folders and other mailboxes items. Stellar PST Repair did the trick. I am getting the same error in Outlook Is the above method also applicable for Outlook version? Your email address will not be published. Recovers deleted files, photos, videos etc. Outlook PST File 6 minute read. Written By. Approved By. About The Author. You can also subscribe to our blog to receive the latest updates.

Thanks for getting my Outlook in working order again. This one error is responsible for damage in routine work since Monday. Please help! Try free demo of Stellar Repair for Outlookand share your feedback with us. Hi, In my case, I had to disable the Ipv6 connection and it worked. Leave a comment Cancel reply Your email address will not be published. Ravi Singh May 11, Read More. We use cookies on this website. By using this site, you agree that we may store and access cookies on your device Read More Got it!

 

How to import and export signatures in Microsoft Outlook?.Outlook not responding error or Outlook freezes - Outlook | Microsoft Docs

 

Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says "Processing"? Or does Outlook freeze or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

If Outlook stops responding at a screen that says "Processing," you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. In Windows 10, choose Start , type Outlook. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below.

If those steps don't work, see Need additional help? Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else.

Check for open dialog boxes. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.

Give Outlook a few minutes to finish the process and it should start to work again. Outlook works best when it's up to date.

We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly.

To install the latest Windows and Office updates, see Install Office updates. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Office files are repaired automatically. In Control Panel , choose Programs and Features. In the list of installed programs, right-click Microsoft Office or Microsoft Office , and then choose Change. EXE is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.

Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. In Windows 10, choose Start. Type Control Panel and press Enter. Enter an email address and a password for the primary email account you use in Outlook and then walk through the steps to create the profile.

Once the profile is created, on the Show Profiles dialog, choose Prompt for a profile to be used. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you're having issues with Outlook as part of a Microsoft for business subscription, we can diagnose and fix several common Outlook problems issues for you. If our automated tool can't fix your issue, you aren't using Microsoft for business, or you'd like to talk to support, you can contact the Answer Desk.

Let us fix your issue Automatically diagnose and fix Outlook issues. Need more help? Contact the Answer Desk. Outlook not responding, stuck at "Processing," stopped working, or freezes.

Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback?

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