This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

Found inaccurate information, or want to contribute updated information to a page? Checkpoint has issued a notice affecting all Checkpoint VPN client versions Windows 10 Pre-Configured. Apple Mac OS. CheckPoint is an application installed on your computer that connects virtually connects you to the Oakland Schools network. Once downloaded and installed, staff will log in with their FULL email address and email address password.

At the login screen there will be an icon next to the network icon that a user can click on and open the VPN client. If your Checkpoint VPN is giving you a "cannot connect" error in your notifications or is showing a yellow exclamation point please follow these steps below to see if you may need to patch your client. Full error message: " Failed to create the new site. Reason: A hotspot registration using a web browser might be required.

Click here to register to the hotspot and connect. She is able to connect to VPN on her windows computer. Attempt to connect to both the primary and secondary VPN server.

For further assistance with this, navigate to:. Make sure you have DUO setup properly, and accept the notification on your phone. You will get this message if you don't accept it in time. Keep your application open and do not rely on the notification. Make sure you have configured DUO. Further instructions here. If you are still unable to find it, please follow the install instructions at the bottom of the page.

This uses which ever authentication you set up when you set up DUO Mobile originally. If you would like to change your authentication method, click here for more information. Disconnect from the VPN when you are not using resources that require its use. This will free up connections during peak times, as well as assist with any latency that is introduced from a large amount of users. When asked for server address or name, input the following: access2.

If you have any questions or require assistance, please contact the Oakland Schools Service Desk. Oakland Schools Support. Page tree. Browse pages. A t tachments 59 Page History People who can view. Jira links. Created by Unknown User sheryl.

Table of Contents. Overview CheckPoint is an application installed on your computer that connects virtually connects you to the Oakland Schools network. Patch instructions for If it is below version Please select the link provided to download the Patch. The patch will run a script to apply a fix to your Checkpoint VPN Client and then immediately restart your computer. Please make sure all work is saved before running the patch. After it has restarted, you should be able to connect to the VPN, it is recommended that you update your client immediately with the client download at the upper right of this page.

If the patch is requesting a password or did not resolve your issue, please make a ticket or contact the Service Desk at VPN disconnecting every few minutes This can happen sometimes if your computer falls asleep while connected to the VPN. This can be resolved by manually disconnecting from the VPN and then reconnecting. Connecting to Checkpoint VPN. If you were able to find the icon on your 'System Tray', skip this step. Open your 'Start Menu' in the lower left hand corner of your screen.

Begin typing 'Check Point Endpoint' and verify that the application is installed. If you were able to locate it through this method, click on the application to open it and proceed as normal. Login with your username with your Oakland Schools E-Mail and password. CheckPoint will now be waiting for you to confirm this request via DUO. To disconnect from the VPN, right click the padlock icon and select Disconnect.

Make sure you are connected to the internet Open CheckPoint. At the top of your screen, click on the lock icon. Click on connect. When asked to configure a new site, click ' Yes '. At the site wizard screen, select ' Next '.

Select ' Trust and Continue '. Authentication method will be username and password. Once the site wizard is done, select ' Finish'. Select the Connect Button. This uses which ever authentication you set up when you set up DUO. You will be logged into VPN. You will see a green circle on the padlock icon. To disconnect from the VPN, click the padlock icon and select disconnect. Installing Checkpoint VPN. The installation is in progress.

Restart the PC. After the PC boot up continue with the connecting instructions at the top of the page. Figure 2. At the licence accept, press continue, then agree. At the installation type, press install. At the summary section, once the installation was successful, press close. Figure 3 Figure 4 Figure 5 Figure 5 Figure 7. If logging into one does not work for you, try the other. Powered by Atlassian Confluence 7.

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